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Caring For The Customer


The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.

Pickup info:

You will be met and greeted by staff, presented with lei and escorted to your coach where you will be given a refreshing cooled face cloth.


Notes:

All domestic flights: Check-in is 1 hour prior to departure.

Package priced per person

Infants:
Parents:  We do not recommend traveling to Malekula Island with infants under 24 months of age due to lack of medical emergency services. 

This Package Does Not Include:

- Domestic airport departure tax of 200 vatu per person, paid cash at the airport (ex Port Vila, Tanna, Santo).
- Breakfast, Lunch or Dinner unless specified in the itinerary
- Other tours offered by the Motel undertaken by the traveller
- Expenses of a personal nature
- Travel Insurance.  We strongly encourage all travellers to have travel insurance.
- Travel Guide or Escort*

*We do have professional travel guides which may be hired for the duration or part of the itinerary.  Guide Fees are available on enquiry of service required.