What our customers think of our service

Ms Alisa W.
- Australia
on 1 Mar 2012

Great service. Informative. Gave options and clear info on costs, facilities, etc. Sent through information, invoices, directions, etc quickly and efficiently.

Mr ronald s.
- Australia
on 23 Feb 2012

great service hassel free thanks for everything

Ms Sally v.
- Australia
on 4 Feb 2012

The service was fantastic, and I found it very easy to organise my stay in Vanuatu. Silvana was extremely helpful!

Mr Francis P.
- Norway
on 30 Jan 2012

Very nice trip in evergreen Resort...Tanks for good service. And i will come back if i have possibility

Francis Palus

Mr Ronan T.
- Ireland
on 12 Jan 2012

Transfers were ontime and excellent the rest of the tour due to the external parties we terrible.

Ms Ruth T.
- United Kingdom
on 10 Jan 2012

Silvana is wonderful - knows the various accomnmodations very well, is always up-to-date with the current situation, and provides excellent advice based on the travellers preferences. The response time to enquiries is by return email, with everything documented in writing - a fabulous service.

Ms Alice M.
- Australia
on 4 Jan 2012

Excellent service. We really appreciated the help to tailor the package to our needs.

Mrs Anna P.
- Australia
on 2 Jan 2012

Very efficient, good communication.

Mr Martin W.
- Australia
on 30 Dec 2011

Absolutely great. Communication was excellent and fast. I wish everyone I dealt with via the Internet were this good.

Mr Allan B.
- Australia
on 29 Dec 2011

As always, Silvana and John have organised our stay in Vanuatu without any issues and we would recommend their service to anyone planning a trip there. We know from first hand contact with travellers making arrangements through other means that things go wrong when local knowledge such as that provided by Silvana and John is not employed. Allan and Karen Barclay, MacMasters Beach, NSW, Australia.

Mr Andrew P.
- United Kingdom
on 16 Dec 2011

I appreciated all the help given before I booked and the advise on trips etc.

Mr Paul S.
- Canada
on 19 Nov 2011

My questions about hotels and transfers were promptly answered. I was happy to make my booking with Vanuatu Hotels.

Mr Todd E.
- United States
on 29 Oct 2011

Booking was very prompt and courteous.

Ms REBECCA S.
- Australia
on 27 Oct 2011

Fast and professional

Ms Maree C.
- Australia
on 25 Oct 2011

Silvana was very helpful, friendly and happy to answer any enquiries that we had (and there were alot of them !) We had a group of 10 and there were many questions and special requests and all were handled with ease

Mrs Anita R.
- Australia
on 16 Oct 2011

Wonderful assistance at inquiry and booking time.
There was a slight change to airline schedule during our stay and Silvana ensured that it was communicated to us.
Thanks Silvana!

Ms Jacqui B.
- New Zealand
on 29 Sep 2011

Great service - I booked my accommodation 1 week before I was due to arrive in Vanuatu. The staff were able to answer all my questions promptly via email. The best part of this website it that the information given was not over-inflated, thus I was not disappointed on arrival.

Ms Yok Yee C.
- Fiji
on 27 Sep 2011

very resposive to queries and provide informative answers

Mrs Sue E.
- Australia
on 22 Sep 2011

Responses to queries were immediate and helpful.

Mr FABRICE G.
- France
on 13 Sep 2011

Très bien